Privacy Policy

POPIA Compliant • Last Updated: May 2026

1. Introduction

Professional Sound Services ("we", "us", or "our") is committed to protecting the privacy and personal information of our clients in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect personal information directly from you when you enquire about our services or book an artist. This includes:

Name and Surname
Email Address & Phone Number
Event Locations & Dates
Billing Information

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing your bookings and equipment rentals.
  • Communicating event logistics and technical requirements.
  • Issuing invoices and managing payments.
  • Complying with South African tax and legal obligations.

4. Cookie Policy

Our website uses cookies to improve performance and functionality. This includes YouTube cookies for video playback and local storage to remember your preferences (like your cart items and your cookie consent choice).

5. Contact Information

In terms of POPIA, you have the right to access, correct, or request the deletion of your personal information.

Professional Sound Services

Somerset West, Cape Town

info@prosounds.co.za